Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to MoodTrue ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music mood analytics platform and services (collectively, the "Service").

By accessing or using MoodTrue, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect the following personal information:

  • Account Information: Username, email address, first name, last name, and password
  • Profile Information: Profile picture (avatar), gender, and any other information you choose to provide
  • Authentication Data: Google OAuth credentials (Google ID) if you choose to sign in with Google

2.2 Spotify Integration Data

When you connect your Spotify account to MoodTrue, we collect and store:

  • Access Tokens: Spotify OAuth access tokens and refresh tokens to maintain your connection
  • Spotify Username: Your Spotify display name
  • Listening History: Information about songs you listen to, including track names, artists, album covers, and listening timestamps
  • Currently Playing Data: Real-time information about the music you are currently playing
  • Playlist Data: Information about playlists you create or interact with through our Service
  • Music Preferences: Data about your music taste and preferences derived from your listening patterns

Note: We only access Spotify data that you explicitly authorize through Spotify's OAuth consent screen. You can revoke this access at any time through your Spotify account settings or by disconnecting your Spotify account in your MoodTrue settings.

2.3 Payment Information

For premium subscriptions, we use Stripe as our payment processor. We collect:

  • Stripe Customer ID: Your unique identifier in Stripe's system
  • Payment Card Information: Last 4 digits of your card, card brand, and expiration date (full card numbers are never stored on our servers)
  • Subscription Details: Information about your subscription plan, billing cycle, and payment history

All payment processing is handled securely by Stripe. We do not store complete credit card numbers or sensitive payment information on our servers.

2.4 Location Data

  • IP Address: We collect your IP address for security, analytics, and regional pricing purposes
  • Country Information: We determine your country based on your IP address to provide region-specific pricing and content
  • Registration and Last Login IP: We store the IP addresses associated with your account registration and last login for security purposes

2.5 Usage Data

We automatically collect information about how you use our Service:

  • Posts and Content: Any posts, moods, emojis, and content you create on the platform
  • Interactions: Likes, comments, follows, and other social interactions
  • Search Queries: AI search queries and music discovery activities
  • Playlist Activity: Playlists you create, modify, or share
  • Activity Timestamps: When you log in, last activity time, and other usage timestamps
  • Device Information: Browser type, device type, operating system, and user agent

2.6 Technical Data

  • API Tokens: Authentication tokens for API access (if applicable)
  • Two-Factor Authentication: If enabled, we store your 2FA secret and settings
  • Search Tokens: Tokens used for search functionality
  • Upload Logs: Information about files you upload, including file type, size, and upload timestamps

3. How We Use Your Information

3.1 Service Provision

  • To create and manage your account
  • To provide personalized music recommendations and mood-based playlists
  • To analyze your music listening patterns and generate mood insights
  • To enable AI-powered music search and discovery features
  • To process payments and manage subscriptions
  • To provide customer support and respond to your inquiries

3.2 Personalization

  • To customize your experience based on your music preferences and mood patterns
  • To show you relevant content, playlists, and recommendations
  • To display your current listening activity (if you choose to share it)
  • To personalize the user interface and features based on your usage

3.3 Communication

  • To send you service-related notifications and updates
  • To respond to your support requests and inquiries
  • To send you marketing communications (with your consent, which you can withdraw at any time)
  • To notify you about changes to our Service or Privacy Policy

3.4 Analytics and Improvements

  • To analyze usage patterns and improve our Service
  • To conduct research and analytics on music mood patterns (in aggregated, anonymized form)
  • To detect and prevent fraud, abuse, and security threats
  • To develop new features and enhance existing ones

3.5 Legal Compliance

  • To comply with applicable laws, regulations, and legal processes
  • To enforce our Terms of Use and other policies
  • To protect our rights, property, and safety, as well as that of our users

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share your information with the following third-party service providers:

  • Spotify: We share your authorization to access your Spotify account data. Spotify's use of your information is governed by their Privacy Policy.
  • Stripe: We share payment information with Stripe to process your subscription payments. Stripe's use of your information is governed by their Privacy Policy.
  • Google: If you sign in with Google, we share authentication information with Google. Google's use of your information is governed by their Privacy Policy.
  • Analytics Providers: We may use analytics services (such as Google Analytics) to understand how users interact with our Service. These services may collect information about your use of our Service.

4.2 Public Information

Some information you provide may be publicly visible on your profile, including:

  • Your username and profile picture
  • Posts and moods you create (unless you set your account to private)
  • Public playlists you create
  • Your follower and following lists (unless you choose to hide them)

You can control the visibility of much of this information through your privacy settings.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

4.5 With Your Consent

We may share your information with other parties when you explicitly consent to such sharing.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Secure storage of access tokens and credentials
  • Protection against unauthorized access, alteration, disclosure, or destruction

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5.2 Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our Service
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Support business operations and analytics

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes. Some information may remain in our backup systems for a limited period.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Update your account information through your account settings

6.2 Account Settings and Privacy Controls

You can control your privacy through various settings in your account:

  • Private Account: Make your account private to restrict who can see your posts and profile
  • Hide Spotify Activity: Choose to hide your currently playing music from your profile
  • Hide Followers/Following: Control the visibility of your social connections
  • Hide Posts: Control the visibility of your posts
  • Hide Last Name: Control the visibility of your last name
  • Hide Discovery: Control whether you appear in discovery features

6.3 Data Deletion

You have the right to request deletion of your personal information. You can:

  • Delete your account through your account settings
  • Request deletion of specific information by contacting us
  • Disconnect your Spotify account at any time

Please note that some information may be retained for legal or legitimate business purposes even after account deletion.

6.4 Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

6.5 Withdrawal of Consent

If you have provided consent for certain processing activities, you can withdraw that consent at any time. This may affect your ability to use certain features of our Service.

6.6 Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us by:

  • Using the unsubscribe link in our emails
  • Updating your email preferences in your account settings
  • Contacting us directly

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze how you use our Service
  • Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

For more information about our use of cookies, please refer to our Cookie Policy.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal information receives an adequate level of protection regardless of where it is processed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this Privacy Policy
  • Sending you an email notification (if the changes are significant)
  • Displaying a notice on our Service

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Service after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MoodTrue Support Team

Email: [email protected]

Website: https://moodtrue.com

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.